Terms of service

Last updated: September 11, 2026

Overview

This website is operated by Lucidum Medicinals, LLC ("Lucidum," "we," "us," and "our"). We offer this website, including all information, tools, and services available from it (the "Service"), to you, the user, on the condition that you accept these Terms of Service ("Terms"), along with the policies referenced here and available by link.

By visiting our site or purchasing from us, you agree to these Terms. They apply to all users of the site, including browsers, customers, and anyone who submits content. If you don't agree to all of these Terms, please don't use the site.

We may update these Terms by posting changes on this page. Continuing to use the site after changes are posted means you accept them.

Our store is hosted on Shopify Inc., which provides the ecommerce platform we use to sell our products.

Section 1: Online store terms

By agreeing to these Terms, you confirm that you are at least the age of majority in your state of residence, or that you are the age of majority and have given consent for any minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction while using the Service. You must not transmit any viruses or code of a destructive nature. A breach of these Terms will result in immediate termination of your use of the Service.

Section 2: Health information and product use

Our products are dietary supplements. Statements on this site have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Content on this site, including product pages, monographs, articles, and emails, is for general education. It is not medical advice and does not create a physician-patient relationship with Lucidum or its founders. Talk with your healthcare provider before starting any supplement, especially if you are pregnant or nursing, take prescription medications, have a medical condition, or are scheduling surgery. Stop use and consult a provider if you have an adverse reaction. Individual results vary.

Use our products only as directed on the label. Keep out of reach of children.

Section 3: General conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted over various networks. Credit card information is always encrypted during transfer. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission. Headings in these Terms are for convenience only.

Section 4: Accuracy of information

We work to keep the information on this site accurate and current, but we don't guarantee that it is complete or error-free. Material on this site is provided for general information and should not be relied on as the sole basis for decisions. We may change site content at any time without obligation to update it.

Section 5: Products, prices, and orders

Prices are subject to change without notice. We may modify or discontinue any product or part of the Service at any time. We may limit quantities or refuse any order, including orders from the same account, payment method, or address, and orders that appear to be placed by dealers, resellers, or distributors. If we change or cancel your order, we'll try to notify you using the contact information you provided.

You agree to provide current, complete, and accurate purchase and account information, and to update it promptly, including your email address and payment details.

Returns and refunds are handled under our Refund policy. Shipping is covered by our Shipping policy.

Section 6: Subscriptions

Subscription orders renew automatically on the schedule you choose and are charged to your payment method on file until you cancel. You can cancel anytime online. Full details, including pricing and how to cancel, are in our Subscription policy.

Section 7: Optional tools and third-party links

We may provide access to third-party tools and links to third-party websites that we don't control. They are provided "as is" without warranties or endorsement, and your use of them is at your own risk and subject to the third party's terms. We are not responsible for third-party content, products, or services.

Section 8: Reviews, comments, and other submissions

If you send us reviews, comments, ideas, suggestions, or other materials ("comments"), you agree that we may edit, copy, publish, distribute, and otherwise use them in any medium without restriction, obligation of confidentiality, or compensation. We may, but are not required to, remove content we consider unlawful, offensive, or otherwise objectionable, or that violates anyone's intellectual property or these Terms. You agree that your comments will not violate any third party's rights, will not contain unlawful or abusive material or malicious code, and will not misrepresent who you are. You are solely responsible for your comments.

Section 9: Personal information

Your personal information is governed by our Privacy policy.

Section 10: Errors, inaccuracies, and omissions

Our site may occasionally contain errors in product descriptions, pricing, promotions, shipping charges, transit times, or availability. We may correct errors and change or cancel orders if information is inaccurate, including after you have submitted your order.

Section 11: Prohibited uses

You may not use the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform unlawful acts; (c) to violate any laws or regulations; (d) to infringe our intellectual property or anyone else's; (e) to harass, abuse, defame, or discriminate against anyone; (f) to submit false or misleading information; (g) to upload viruses or malicious code; (h) to collect or track others' personal information; (i) to spam, phish, scrape, or crawl; or (j) to interfere with or get around the site's security features. We may terminate your use of the Service for violating any of these prohibited uses.

Section 12: Disclaimer of warranties; limitation of liability

We don't guarantee that the Service will be uninterrupted, timely, secure, or error-free. Except as expressly stated by us, the Service and all products delivered through it are provided "as is" and "as available," without warranties of any kind, express or implied, including merchantability and fitness for a particular purpose, to the fullest extent permitted by law.

To the maximum extent permitted by law, Lucidum Medicinals, LLC and its owners, officers, employees, contractors, suppliers, and service providers will not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits or data, arising from your use of the Service or any product purchased through it. Our total liability for any claim will not exceed the amount you paid for the product giving rise to the claim. Some states don't allow these exclusions or limitations, so they may not fully apply to you.

Section 13: Indemnification

You agree to indemnify and hold harmless Lucidum Medicinals, LLC and its owners, officers, employees, contractors, and service providers from any third-party claim, including reasonable attorneys' fees, arising from your breach of these Terms or your violation of any law or third-party right.

Section 14: Severability

If any provision of these Terms is found unenforceable, it will be enforced to the fullest extent permitted, and the remaining provisions will stay in full effect.

Section 15: Termination

These Terms remain in effect until terminated by you or us. You may stop using the Service at any time. If we believe you have violated these Terms, we may terminate your access without notice. You remain responsible for amounts owed up to the date of termination.

Section 16: Entire agreement

Our failure to enforce any part of these Terms is not a waiver. These Terms and the policies posted on this site are the entire agreement between you and us regarding the Service and replace any prior versions.

Section 17: Governing law

These Terms are governed by the laws of the State of Washington, without regard to its conflict of law rules. Any dispute will be resolved in the state or federal courts located in Kitsap County, Washington, unless applicable law requires otherwise.

Section 18: Contact

Questions about these Terms can be sent to hello@lucidummedicinals.com. Our full contact details are on our Contact information page.